Refund policy

At Chaos Studio Georgia, every product is individually printed to order. Please read this policy carefully before purchasing.

Return Window

I accept returns within **7 days** of delivery. To be eligible, you must contact me within 7 days of receiving your order. Items must be returned in their original, unused condition and original packaging.

How to Start a Return

Email me at store@chaosstudiogeorgia.com within 7 days of delivery with your order number and reason for return. Do not send items back without prior approval — unapproved returns will not be accepted.

Return Shipping

Return shipping costs are the buyer's responsibility unless the return is due to a defect or damage caused during transit. I recommend using a trackable shipping method, as I cannot be responsible for lost return packages.

Refunds

Once I receive and inspect the returned item, I will notify you of the approval or rejection of your refund. Approved refunds are processed to your original payment method within 1–3 business days. Original shipping charges are non-refundable.

Defective or Damaged Items

If your item arrives defective or damaged in transit, please email me at store@chaosstudiogeorgia.com within 7 days with photos of the damage. I will arrange a replacement or full refund at no cost to you.

Custom & Personalized Orders

Custom or personalized items (specific color requests, engravings, or made-to-spec orders) are non-refundable unless they arrive defective or damaged.

Non-Returnable Items

* Items returned more than 7 days after delivery
* Items showing signs of use or damage caused by the buyer
* Custom or personalized orders (unless defective)

If you have any questions, please reach out at store@chaosstudiogeorgia.com before purchasing.